Kustom is a fintech company offering one of Europe’s leading checkout solutions. With efficient and customizable products, they help merchants tailor their checkout to fit their shoppers’ needs. By gathering innovative and scalable features, Kustom ensures high conversion rates and drives repeat purchases. Today, Kustom has 24,000 connected merchants with sales in over 170 countries.

As the team scaled and migrated merchants from Klarna, one challenge stood out: risk management needed to move as fast as the rest of the platform. From merchant onboarding and compliance to fraud detection, and credit risk.

The Challenge

Without the right tools, risk processes can slow growth or demand costly extra headcount. Kustom’s goals were clear:

• Onboard merchants in minutes, without compromising compliance.
  
• Detect and stop fraud and mitigate credit risk in real time.
  
• Remove manual reviews that drained valuable team time.
  

Why Coris

Kustom selected Coris’ AI-native merchant risk infrastructure to power intelligent, automated decisions for every merchant, with no long, complex integration. Using Coris’ no-code platform, merchant intelligence network, and ready-made integrations with Stripe, Intercom, and Creditsafe, Kustom achieved:

• Faster, smarter onboarding decisions.
  
• Automated, profile-specific risk monitoring.
  
• Seamless compliance with EU regulations..
  

The Impact

“Getting started with Coris was incredibly fast - minimal integration, no lengthy setup, and we were up and running in no time. What really stood out is the team’s responsiveness and development speed. Whether it’s fixing an issue or rolling out a new feature, they move with impressive velocity. It feels like we have a true partner who’s just as invested in solving our problems as we are.”
- Robin Hammar, Head of Merchant Risk, Kustom

With Coris, Kustom now makes instant, informed merchant risk decisions,  freeing the team from time-consuming manual reviews and enabling them to focus on growth. EU compliance is built in, fraud signals are flagged earlier, and risk monitoring has shifted from reactive to proactive.

A Partnership for European Payments

“Coris is committed to making Kustom successful in their journey post-Klarna. It’s been amazing to work with the Kustom team - their agility and openness are remarkable. More broadly, Coris is looking forward to partnering with the European payment community.”
- Vinodh Poyyapakkam, CEO, Coris

As Kustom shapes the future of checkout across Europe, Coris is proud to be the trusted partner ensuring their merchants are onboarded faster, monitored smarter, and protected better.